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Menurut Operation Vice President Public Relations Telkom Arif Prabowo, gangguan kabel laut terjadi di wilayah Sumatera. Tepatnya jalur Tanjung Pandan – Pontianak serta jalur Batam.
“Hal ini menyebabkan terhambatnya akses internet melalui layanan Telkom Group,” ujarnya kepada detikINET, Selasa (25/6/2013).
Saat ini Telkom sedang melakukan perbaikan dan diharapkan akan pulih mulai pukul 18.00 WIB hari ini, Selasa (25/6/2013).
“Telkom mohon maaf atas ketidaknyamanan yang terjadi atas gangguan ini,” Arif menandaskan.